Preventing Freight Scams: Safeguard Strategies in Freight Forwarding
How to Safeguard Against Scams in Freight Forwarding

How to Safeguard Against Scams in Freight Forwarding

Scams are everywhere, and the freight forwarding sector is not immune. These deceptive practices aim to swindle money from unsuspecting victims. In this post, we’ll dive into the prevalence of scams within the freight industry, their impact, and the steps you can take to steer clear of them.

Understanding Freight Scams

Understanding Freight Scams

Freight scams occur when scammers impersonate legitimate shippers or transporters to deceive businesses or individuals. They often promise attractive rates and may ask for payment before disappearing. Being vigilant against these scams is crucial to avoid financial loss and shipping delays.

10 Most Common Freight Scam Tactics


Scammers often use fake details to trick you into paying for non-existent services. Be wary of:

10 Most Common Freight Scam Tactics

Deceptive Low Price Offers

Always request a full, written quote to avoid hidden charges from freight forwarders.

Shipment Delays for Extra Charges

Monitor your shipments closely to prevent unnecessary fees due to intentional delays.

Withholding the Bill of Lading

Without this crucial document, you can’t claim your shipment. Some forwarders may demand extra payment for it.

Cargo Theft

Beware of those posing as legitimate forwarders to hijack your cargo for their gain.

False Service Claims

Verify all services, including insurance, before choosing a forwarder.

Fake Freight Forwarders

Identify reputable forwarders by checking for proper licensing, insurance, and a physical address.

Unlicensed Operators

Confirm that your freight forwarder is licensed and registered to avoid risks.

Opaque Operations

Choose forwarders who are open about their processes and costs.

Email Payment Frauds

Be cautious of fraudulent emails asking for wire transfers and always confirm with the company directly.

No Review Record in Google and Trustpilot: A Red Flag in Freight Forwarding

When selecting a freight forwarding service, the importance of online reviews cannot be overstressed. Reviews and testimonials provide insight into the experiences of previous customers with the service provider. A lack of record in reputable review platforms like Google and Trustpilot may be a significant red flag.

Preventing Freight Scams

Preventing Freight scam

Protect your cargo and your wallet by:

  • Doing thorough research on the company in question.
  • Getting written contracts detailing the shipping terms.
  • Insuring your shipments, especially for valuable goods.
  • Being skeptical of unusually low rates.
  • Ensuring easy contact with the forwarder’s customer service.


If you suspect you’ve encountered a scam, report it, consult your credit card provider, and seek legal advice if necessary.


Trust your instincts—if a deal seems too good to be true, it probably is.



The freight forwarding field is vulnerable to scams, but being informed is your best safeguard. Choose trustworthy forwarders like DFreight, who offer dependable shipping solutions. Contact us for a safe and timely delivery.



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